Nanzibas Pretty Shop

Term Conditions Page

Terms & Conditions – Nanziba’s Pretty Shop

Welcome to Nanziba’s Pretty Shop! By accessing or purchasing from our shop, website, or social media platforms, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before placing any order.

2. Products & Authenticity

  • All products are guaranteed to be 100% authentic and sourced from China, Thailand, UK, and USA.

  • Product descriptions and images are as accurate as possible. Slight variations in packaging may occur due to manufacturer updates.

  • We do not sell counterfeit, expired, or used items.

3. Pricing & Payment

  • All prices listed are in Bangladeshi Taka (BDT) and are subject to change without prior notice.

  • We accept:

    • Cash on Delivery (COD)

    • Bkash/Nagad/Rocket

    • Bank transfer (on request for bulk orders)

  • Payment must be completed to confirm pre-paid orders. Orders not paid within 48 hours may be canceled.

4. Shipping & Delivery

  • We deliver nationwide across Bangladesh.

  • Orders are typically dispatched within 24–72 hours.

  • Estimated delivery: 2–7 business days, depending on location and courier service.

  • Customers are responsible for providing accurate shipping information.

5. Returns & Exchanges

  • Returns are accepted only if the item is damaged, defective, or incorrect, and must be reported within 24 hours of delivery.

  • The product must be unopened, unused, and returned in original packaging.

  • Refunds or exchanges are processed after reviewing the claim and receiving the returned product (if required).

  • Change of mind or preference is not a valid reason for return.

For full details, refer to our Return Policy.

6. Order Cancellation

  • Orders may be canceled before dispatch by contacting customer support.

  • Once shipped, orders cannot be canceled or changed.

  • Nanziba’s Pretty Shop reserves the right to cancel any order due to stock unavailability, pricing errors, or suspicious activity.

7. Customer Conduct

  • Customers must provide truthful information and communicate respectfully.

  • Any abuse, threats, or offensive behavior toward staff will result in refusal of service.

8. Privacy Policy

  • All customer information is collected solely for order processing, shipping, and communication.

  • We do not sell or share your information with third parties.

  • Your data is stored securely in compliance with applicable privacy standards.

9. Legal Disclaimer

  • Nanziba’s Pretty Shop is not liable for any allergic reactions or side effects caused by product use. Please review ingredients before purchasing.

  • We encourage customers to consult professionals for medical, dermatological, or cosmetic advice.

✅ 10. Acceptance of Terms

By placing an order with Nanziba’s Pretty Shop, you agree to all of the above terms and conditions. We reserve the right to update or modify these terms at any time, and any changes will be posted here.

Thank you for shopping with Nanziba’s Pretty Shop — where quality, affordability, and trust come first.

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